Returns Policy

At Lamp Source we're passionate about getting your order right, first time. However, sometimes there's a reason you may want to return a product.

Returns: To return a product to us please click here to fill in our 'Returns Request Form'. We'll process your request and send you a 'Returns Authorisation'.

Received a broken lamp? Sorry. We do our very best to package our lamps in such a way that they will not get broken, however sometimes breakages still do occur. Please contact your nearest sales office or email sales@lampsourceirl.com as we'll need to get some additional info from you.

Faulty product: If you wish to report a faulty product, please contact your nearest sales office as we'll need to get some additional info from you.